failover not initilizing

 
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SLowry
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Joined: 29 May 2007
Posts: 16
Location: Charlotte, NC

PostPosted: Fri Jul 30, 2010 4:59 am    Post subject: failover not initilizing Reply with quote

I've got 2 250GX devices. I used the failover wizard to create the failover pair, but the backup unit does not have the clusters that are defined on the primary device. The primary device shows both peers, so I'm assuming they can communicate with each other. The backup shows the primary peer, too. The devices have IP addresses of 10.10.6.64 & 10.10.6.65, with an alias of 10.10.6.63. I can connect to all 3 IP addresses, and when connecting to the alias I am connected to the primary unit.
Not sure what I did wrong - got any suggestions?
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DParisie
Coyote Point Systems


Joined: 16 Feb 2007
Posts: 62
Location: San Jose, California

PostPosted: Fri Jul 30, 2010 11:07 am    Post subject: failover not initilizing Reply with quote

Hello SLowry and thanks for the question,

Do you have any clusters configured? If not please try adding a cluster with a server and test again.
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SLowry
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Joined: 29 May 2007
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Location: Charlotte, NC

PostPosted: Fri Jul 30, 2010 11:09 am    Post subject: Reply with quote

Yes, I have 5 clusters defined.
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DParisie
Coyote Point Systems


Joined: 16 Feb 2007
Posts: 62
Location: San Jose, California

PostPosted: Sat Jul 31, 2010 8:41 am    Post subject: failover not initilizing Reply with quote

Please send back up files from both units. We would like to see how they are configured.

support@coyotepoint.com
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DParisie
Coyote Point Systems


Joined: 16 Feb 2007
Posts: 62
Location: San Jose, California

PostPosted: Tue Aug 03, 2010 12:22 pm    Post subject: failover not initilizing Reply with quote

For the forum readers. One peer was missing the failover IP's under the parameters tab. Once these IP's were configured, the backup assumed a backup role.
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